If you have a Windows or pc related query I strongly recommend Ask Leo!, a free advice service provided by Leo Notenboom, formerly of Microsoft. You can find out more about Leo and his service at Ask Leo
If you are involved in a commercial dispute, have you considered mediation? If you need a commercial mediator please consider the Centre For Effective Dispute Resolution (CEDR). CEDR
N.B. I get no benefit, financial or otherwise, from making these recommendations.